We take security issues very seriously, and will always attempt to address any vulnerabilities as quickly as possible.

We try to make a reasonable effort to support older versions of Snipe-IT, however there are times when library dependencies and/or PHP/MySQL dependencies make it impossible to backport security fixes on older versions.

Security vulnerabilities should be sent to security@snipeitapp.com. You can typically expect a response within two business days, and we typically have fixes out in under a week from the initial disclosure.

This obviously varies based on the severity of the security issue and the difficulty in remediation, but those have historically been the timelines we work around.

We do ask that you do not disclose the vulnerability publicly until we have had a chance to address it and tag a release so that we can protect our users, and we will work with you to coordinate a public disclosure once we have a fix out. We will also work with you to ensure that you receive appropriate credit for the discovery of the vulnerability, if you would like to be credited. (Please provide a GitHub username or other information if you would like to be credited, and please let us know if you would like to remain anonymous.)

For responsible disclosure, we ask that you give us at least 90 days to address the issue before disclosing it publicly, but we will work with you if you need to disclose it sooner than that.

For a full breakdown of our security policies, please see https://snipeitapp.com/security.