Please use the form below, leaving the prefilled data to help us. Thank you.
Page link: pdf-document-generation-troubleshooting
Document link: troubleshooting.md
My Issue/Suggestion
Undocumented error: "Domain verification failed with error: fetch failed". This error occurs when registering the application for using the Mendix Cloud hosted Document Generation service, but the application is on Private Cloud. I have found that this error occurs when the noted IPs here (https://docs.mendix.com/developerportal/deploy/mendix-ip-addresses/#global-platform-ips) are not allowed through or when the SSL certificates are self-signed and not from a trusted public authority. I understand that those two points are listed in other Mendix Docs, but I believe it would be helpful to highlight this here as well.
Please use the form below, leaving the prefilled data to help us. Thank you.
Page link: pdf-document-generation-troubleshooting
Document link: troubleshooting.md
My Issue/Suggestion
Undocumented error: "Domain verification failed with error: fetch failed". This error occurs when registering the application for using the Mendix Cloud hosted Document Generation service, but the application is on Private Cloud. I have found that this error occurs when the noted IPs here (https://docs.mendix.com/developerportal/deploy/mendix-ip-addresses/#global-platform-ips) are not allowed through or when the SSL certificates are self-signed and not from a trusted public authority. I understand that those two points are listed in other Mendix Docs, but I believe it would be helpful to highlight this here as well.