**Author:** jamesscottbrown **Channel:** #feedback **Link:** https://discord.com/channels/1405685085923049482/1405686161791516873/1520889726658412675 --- ## Issue The subscription renewal reminder emails are confusing when multiple products are being charged. Users need to visit the billing page to understand what the "1 more product" refers to. ### Problems 1. **Lack of specificity**: The message states "your exe.dev subscription for Individual Plan (Small) and 1 more product will automatically renew" without specifying that the additional product is "extra disk usage". 2. **Misleading auto-renewal language**: The message implies that "extra disk usage" will auto-renew, but this is inaccurate. Extra disk usage charges are usage-based and may not occur in future billing cycles, unlike the base Individual Plan which actually will auto-renew. ### Expected Behavior - Explicitly name additional products/charges in the renewal email (e.g., "extra disk usage" instead of "1 more product") - Clarify which charges are recurring vs. usage-based - Avoid suggesting that all listed items will auto-renew if that's not the case ## Context Note: There may be constraints imposed by Stripe Billing that limit customization options. The goal is to avoid surprise billing while working within platform limitations. ## Related This aligns with the stated goal: "avoid surprise billing" (per team discussion)